Faqs

1. What does Stychic Shop sell?  
We offer a curated selection of women’s clothing, footwear, lingerie, sportswear, and everyday fashion essentials—designed for style, comfort, and confidence.

2. How long does delivery take?  
Delivery typically takes 12–13 working days from the time your order is confirmed.

3. Do you ship internationally?  
Currently, we only ship within Lebanon.

4. How do I track my order?  
You can track your order by following up with us via WhatsApp. We’ll keep you updated every step of the way.

5. Can I change or cancel my order?  
Orders can be changed or canceled within 6 hours of purchase. After that, we begin processing and may not be able to make changes.

6. What is your return policy?  
We do not accept returns, so please double-check your order before completing your purchase.

7. Who pays for return shipping?  
If the error is on our side (wrong or damaged item), we cover the return shipping cost.

8. What if I receive a damaged or wrong item?  
Please contact us within 24 hours of receiving your order with clear photos. We’ll arrange a replacement or refund.

9. What payment methods do you accept?
We accept Cash on Delivery and payments via Wish (where available).

10. Are your products true to size?  
Most of our items follow EU standard sizing. For best results, refer to the size guide on each product page.

11. How do I contact customer support?  
You can reach us anytime via:  
📧 Email: support@stychicshop.com  
📱 WhatsApp: Click here to chat  +961 81469 912